Shipping Policy

GENERAL INFORMATION

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

The customer is liable to pay a penalty of Rs 200 in case of  cancellation of COD or non acceptance of the product once dispatched

DELIVERY LOCATION

The customers can check the product deliverability by entering the Pincode in the “Pincode” section before ordering.

DELIVERY TIME

An estimated delivery time will be provided to you once your order is confirmed. Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. We do not ship our products on Sunday

Unless there are exceptional circumstances, we make every effort to fulfill your order within a maximum of 2-5 business days from the date of your order. Business days mean Monday to Friday, excluding holidays.

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

SHIPPING COSTS

A flat shipping cost of Rs 70 is charged by the customer in addition to any extra charge of shipping is borne by Dhara Food Products which is based on the weight of your order and the delivery method.

ITEMS DAMAGED IN TRANSPORT

If there is any damage to the packaging on delivery, contact us immediately at feedback@theburpease.com

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